...After receiving and paying your invoice in full you can follow the removal instructions on your invoice or
Each item page shows instructions on how the auction item(s) are to be collected by the winning bidder. In addition to the item page, removal instructions can be found on the invoices issued for auction winnings and on the invoice page of your buyer portfolio.
Though auctions vary, you are required to follow the specific instructions given by the sellers in order to collect your winnings.